LEADERSHIP DEVELOPMENT

2. The Path to Results: Leading Cultural Change

Pathwise Partners began work with a new management team during a time when the organization was experiencing significant change. All team members needed to adapt quickly to remain successful in a highly competitive market.

We partnered with this team to set a new vision for their work - one that reflected the perspective of both the organization and its customers and investors. We facilitated the creation and articulation of aggressive financial and service goals - and then stretch goals for even more outstanding performance. During the course of the year, we facilitated the development of the management team's leadership skills - required to introduce new and unproven methods for doing business and for inspiring their employees during a time of great uncertainty and rapid change.

We led coaching sessions focused on: new ways of thinking and looking at the future (vs. the past), communicating clearly and openly, moving forward with vigor, and leading cultural changes in the organization.

Results

Pathwise Partners worked with the management team to:

• achieve revenues 147% above budget
• introduce and institute major operational changes
• create alignment with internal stakeholders
• inspire each other - along with employees throughout the organization
• act as true change agents during a quickly evolving cultural shift